Support > Frequently Asked Question > SMS Related > I am currently having an USA / Canada TFN / 10DLC from another provider. I want to use the same number on your platform. Is that possible?

I am currently having an USA / Canada TFN / 10DLC from another provider. I want to use the same number on your platform. Is that possible?

Yes, it is possible. We would need a LoA (Letter of Agency) signed to allow us to take over the SMS part of the number. Please contact us for further assistance.

For further assistance, do raise a support ticket with our Support Team at support@moceanapi.com.

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